Terms + Conditions
I understand - schedules change and unexpected events occur.
Here are the basic rules to keep in mind.
reschedule + cancellation
If you contact me minimum 24 hours ahead, I can reschedule for another time or date. Lessons cannot be rescheduled if less than 24 hours until the start time. If you do not attend (a no-show) the lesson, it will be canceled by me and the fee will be forfeited.
no-shows
If you don't show up to the lesson 15 minutes or more past the start time, it will be considered as a no-show. The lesson will be canceled by me and the fee will be forfeited.
technical difficulty for online lessons
Log into your Skype or Hangout a few minutes prior to the lesson start time. Make sure that your internet service is fast enough for online lessons. A headset with a microphone would be really helpful.
don't see a lesson available on my calendar?
Feel free to send me a message. I will check my schedule if I can shuffle a few events.
Refund
If cannot continue lessons anymore due to an unavoidable circumstance, please contact me. Remaining lessons will be refunded but only up to 50% of your total payment, regardless how many future lessons are remaining.